Horsham HQ · Serving Sussex, Surrey & London
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London

IT support in London.

Managed IT support and cyber security for London businesses that want a smaller, more personal provider. Our Horsham office is around an hour from central London.

From Horsham
around an hour
On-site visits
Included
Service desk
8am to 6pm, Mon to Fri
Monitoring
24/7
Critical response
Within 15 minutes
Local support

How we work with London businesses.

Some of our longest-standing clients are in London. They tend to be established firms that want to know who they are dealing with, or businesses with a Sussex or Surrey head office and a London base.

Almost everything we do happens remotely and is monitored around the clock. For hands-on work we schedule visits, and we come up the same day when something needs a person on site.

Local needs

What London businesses ask us for.

  • A provider that knows you

    A named team rather than a call centre, with quarterly reviews in person if you prefer.

  • One provider across several offices

    Sussex, Surrey and London sites supported and documented as one estate.

  • Cloud migrations

    File servers retired and staff working securely from anywhere.

“As an SME having employees globally we needed a practical solution to sharing files securely across our PC’s and Mac’s. Having worked with Matt and Nick for many years they recommended their Octocloud solution. It meant we could decommission our Windows server and the overheads that it brought, and have a totally managed solution securely hosted in the cloud. Their approach was extremely professional and painless – they managed the whole process from start to finish. I would recommend Octotech to any business looking for a one-stop IT support company.”

I. BlackmanLondon

“We’ve used Matt and the team for over 10 years for all [our] IT needs… his advice has been invaluable and has saved us lots of money and stress.”

P. HaslamProfessional Printers, London
Common questions

Questions we get asked

Do you really support London from Horsham?

Yes. Most support is remote and immediate. On-site work is scheduled, and urgent visits happen the same day.

Which parts of London do you cover?

Central and Greater London, typically for businesses that value a smaller, more personal provider.

How quickly can you respond?

Critical issues get a first response within 15 minutes during service hours, and many are picked up by monitoring before anyone calls. Most problems are fixed remotely straight away.

IT support for your London business.

Book a twenty-minute review. We will tell you what we would change first.

Book an IT reviewCall 01403 888171Horsham, Monday to Friday 8am to 6pm