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Backup & recovery

Backup you have actually restored from.

We back up servers, laptops and Microsoft 365 to immutable off-site storage, then test restores on a schedule and give you the evidence, so you find out it works before you need it to.

Protects
Servers, laptops, Microsoft 365
Storage
UK data centres
Ransomware
Immutable copies
Restore tests
Scheduled, evidenced
Encryption
AES-256
The gap

Three assumptions that cost businesses everything.

  • “It’s in the cloud, so it’s backed up”

    Microsoft protect their platform, not your content. A deleted mailbox, an encrypted SharePoint library or a leaver clearing their OneDrive are your responsibility once retention runs out. Why Microsoft 365 needs its own backup.

  • “The backup runs every night”

    Running is not the same as working. We regularly inherit backups that have been failing silently for months, or copying to a drive sitting next to the server it protects.

  • “We could restore it if we had to”

    Restoring one file takes minutes. Rebuilding a server with no plan can take days. Almost nobody knows their real recovery time until they need it.

How we protect it

Several copies, one of which an attacker can’t touch.

Ransomware looks for backups first. The defence is a copy held off-site that can’t be altered or deleted for a set period, not even with your own administrator password.

  1. Local copy

    On-site storage for fast everyday restores. A deleted folder back in minutes.

    Fast
  2. Off-site copy

    Replicated to UK data centres and encrypted, so a fire, flood or theft doesn’t take the backup with it.

    Off-site
  3. Immutable copy

    Held in a write-once state for a defined period. A compromised admin account can’t delete or encrypt it.

    Locked
  4. Tested restores

    Recovery points restored on a schedule, with the evidence attached to your account.

    Verified
What’s included

What we protect.

  • Servers

    Image-level backup of physical and virtual servers, so a full rebuild onto new hardware or into the cloud is possible.

  • Microsoft 365

    Exchange Online, SharePoint, OneDrive and Teams backed up independently, with point-in-time restores and unlimited storage.

  • Laptops and desktops

    Endpoint backup for people who keep work locally, which, whatever the policy says, is most of them.

  • Databases

    Application-aware backup for line-of-business databases, so restores come back consistent.

  • Disaster recovery

    For critical systems, the backup can run as a virtual machine in the cloud while the original is repaired.

  • Monitoring

    Every job monitored. A failure becomes a ticket the same morning, not a surprise months later.

Recovery objectives

Agree two numbers before anything goes wrong.

Every backup design trades cost against speed. We set these per system with you rather than applying one policy to everything.

Recovery point: how much work you could afford to lose. Hourly for a busy database, nightly for an archive.

Recovery time: how long you could afford to be down. Some systems justify instant failover. Others can wait a day.

SystemBackup frequencyRecovery target
Line-of-business serverHourlyUnder 1 hour
File shares and SharePointEvery 4 hoursSame working day
Microsoft 365 mailboxesSeveral times a daySame working day
LaptopsDailyNext working day
Loss of the whole siten/aAgreed in your recovery plan

Example schedule. Yours is set per system during onboarding.

Common questions

Questions we get asked

What is an immutable backup?

An immutable backup is a copy that cannot be changed or deleted for a set period, even by someone with administrator access. It is the main defence against ransomware, which tries to destroy backups before encrypting live data.

Where is our data stored?

In UK data centres, encrypted in transit and at rest. We can confirm locations in writing for your data protection records.

How quickly could we get a whole server back?

With local storage in place, a virtual copy can usually be running within the hour while the original is rebuilt. Without it, it depends on data volume and connection speed, which is exactly why we agree the target in advance.

Do you test the backups or just monitor them?

Both. Monitoring catches failed jobs the same morning. Testing means actually restoring, booting a recovered server and opening recovered files, on a schedule, with the evidence kept.

We already have a backup product. Do we have to change?

Not necessarily. We will review it first. Sometimes the product is fine and the configuration is the problem.

When did you last test a restore?

If the honest answer is never, that is the conversation to have. We will show you what is protected, what isn’t, and how long recovery would really take.

Book an IT reviewCall 01403 888171Horsham, Monday to Friday 8am to 6pm