What our clients say.
Reviews from businesses and households we look after, in their own words.
Businesses
“As an SME having employees globally we needed a practical solution to sharing files securely across our PC’s and Mac’s. Having worked with Matt and Nick for many years they recommended their Octocloud solution. It meant we could decommission our Windows server and the overheads that it brought, and have a totally managed solution securely hosted in the cloud. Their approach was extremely professional and painless – they managed the whole process from start to finish. I would recommend Octotech to any business looking for a one-stop IT support company.”
“As my business grew it was clear we needed to do something regarding our phone lines and computer services. We approached Matt at Octotech who has been great supplying us with all the computer protection we need [and] a voice over IP system which allows us to have multiple phone lines into our business. Without this service we would have struggled to get through the recent pandemic as Octotech’s service has allowed us to work from home seamlessly.”
“Octotech know their stuff; when you call them they pick up the phone… Phenomenally knowledgeable and capable in what they do, why would you not want to use them?”
“Like most business[es] of today we have a huge reliance on our IT systems… Having a fixed price service contract helps me budget for IT throughout the year.”
“We’ve used Matt and the team for over 10 years for all [our] IT needs… his advice has been invaluable and has saved us lots of money and stress.”
“I am reassured that the team at Octotech look after me and my business so well. They are responsive, professional and patient. I can’t imagine not having them as my support.”
“We recently moved in to the same office building as Octotech and due to some technical issues there, Nick helped us out with our IT requirements. It was only due to his efficiency with ordering the extra equipment and then fitting it, moving in was therefore seamless.”
“Octotech’s secure cloud-working solution enables us to work more flexibly as a team: enabling us to do more work from home…”
“Matt and his team at Octotech recently upgraded my hardware setup. Matt was very knowledgable and gave some great advice. I am thrilled with the new setup as it is much quicker and allows me to easily access my files remotely.”
“Great service for all our computer and phone needs. Highly recommended.”
“Knowledgeable and friendly team, quick and painless (and didn’t break the bank).”
“Fantastic service as always. Making technology issues much easier through these tough times!”
Home clients
“Nick provided a first class service. His response to our problem was very prompt and he kept us fully informed about his progress and the costs. He managed to restore our operating system and save all the files within a day.”
“Octotech was highly recommended to me by a friend and I found them to be equally friendly, helpful, professional and very efficient. They successfully saved my laptop and data after an unfortunate experience with a glass of milk!”
“The ‘no fix, no fee’ approach tells you they know what they’re doing… they fixed the problem in 24 hours of my bringing round the hardware, charging for an hour’s work.”
“Came to the house within an hour of our phone call and fixed our PC problems within 15 minutes at a very fair price. An impressive and friendly service.”
“Great service, extremely helpful. Service with a smile and the problem fixed immediately. Thoroughly recommended!”
“The speed and efficiency of the work they have carried [out] has surpassed my expectation – incredible service!”
“Quick efficient service, economical and friendly. I would highly recommend this company for any laptop repairs.”
“Very impressed with Octotech, great service and you have saved the day for me! I highly recommend and will be using again!”
“An excellent service by Nick at Octotech – would highly recommend.”
“Absolutely first class service from Octotech. Collected my laptop from my door, and returned back within the hour as it was a quick fix…”
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