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Broadband & leased lines

Business broadband and leased lines, monitored by people who fix them.

Full fibre, leased lines up to 10Gbps and automatic failover, supplied and watched by the same team that runs your network and phones.

Leased lines
Up to 10Gbps symmetrical
Full fibre
Where available
Failover
4G and 5G
Router
Managed, included
Faults
Raised and chased by us
Circuits

Choose the connection by what happens when it fails.

Speed is the number everyone compares. For a business, the better questions are how fast it gets fixed, whether the upload keeps up with your calls and backups, and whether you share it with the street.

Full fibre (FTTP)Leased lineBackup connection
SpeedsUp to 1Gbps and beyond, where available100Mbps to 10Gbps, symmetrical4G or 5G, or a second line
Shared with othersYesNo, dedicated to youYes
Fault fixTypically 1 to 2 working daysContracted, measured in hoursn/a
Install timeDays to weeksTypically 60 to 90 working daysDays
Best forMost offices up to around 30 peopleSites where an outage stops the businessAny site that can’t sit idle

Older copper FTTC lines are still available where fibre isn’t, at up to 80Mbps down. We check every option at your postcode.

Monitored, not just supplied

We usually know before you ring.

Every circuit we supply is linked in our platform to the router it feeds. When a line drops, the ticket shows straight away whether the fault is the circuit or the hardware, the carrier fault is raised by us, and failover keeps you working.

  • Line and router seen together

    Removes the “is it us or them” delay that slows most outage fixes.

  • We raise and chase the fault

    You don’t sit on hold reading out a circuit reference.

  • Performance over time

    Latency, packet loss and downtime per site, so “the internet’s been rubbish” becomes a graph and then a decision.

  • Managed router included

    Leased lines come with a managed router at no extra charge.

Illustration.

What’s included

What’s included.

  • Availability check

    Every product available at your address, with honest advice on which one fits.

  • Static IP addresses

    As standard on business lines, for VPNs, remote access and phones.

  • No fair-usage caps

    Unlimited, with no throttling when you get busy.

  • Automatic failover

    A backup connection that takes over without anyone touching anything.

  • Install coordination

    Wayleaves, landlord access and engineer visits handled by us.

  • A local team

    Faults reported to engineers in Horsham who already know your site.

Common questions

Questions we get asked

What is a leased line?

A leased line is a dedicated internet connection reserved for one business, with matching upload and download speeds and a contracted fix time if it fails. It costs more than full fibre broadband but is far more resilient.

Do we need a leased line, or is full fibre enough?

It depends on what an outage costs. Full fibre is fast and affordable and suits most offices. A leased line buys dedicated bandwidth, matching upload and download, and a contracted fix time. If a day offline would cost more than the yearly difference, the maths decides.

How long does a leased line take?

Typically 60 to 90 working days, longer if building work is needed. We usually put an interim connection in so you are not waiting to move in.

Can you take over the lines we already have?

Often, depending on the contract. Where we can’t take over billing, we can still monitor the line and handle fault reporting for you.

Do you charge a fair-usage policy?

No. Business lines are unlimited.

Find out what your connection is really doing.

We will check what is available at your postcode, what you pay now, and whether your network is the reason things feel slow.

Book an IT reviewCall 01403 888171Horsham, Monday to Friday 8am to 6pm